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Acronym Soup: CDPs + GDPR = A Recipe for Good CX

Acronym Soup: CDPs + GDPR = A Recipe for Good CX

Amy Shioji, VP- Customer Experience & Insights, USA TODAY NETWORK

Technology Trends and Issues in Textile Marketing

Tekin Gulsen, CIO, Global IT & Corporate Planning Director, Kordsa Global

Technology Trends and Issues in Textile Marketing

Can trends in technology impact a manufacturing industry as old as textile? The answer is absolutely yes and the impact shows many similarities with other B2B and manufacturing sectors.

The Rise of Customer Data Platforms

Michael Kaushansky, President Helia & CDO, Havas

The Rise of Customer Data Platforms

The total cost and revenue per customer is calculated to know which customer segments are driving the needle in terms of performance.

Technology: A Positive Enabler for Businesses

Technology: A Positive Enabler for Businesses

Timothy Bay, VP-Digital Marketing, Wilton Enterprises

A Cure for 'Infobesity': From Data Overload To Real-Time Insight

A Cure for 'Infobesity': From Data Overload To Real-Time Insight

Debra J. Bass, President, Global Marketing Services, Johnson & Johnson Consumer Companies [NYSE:JNJ]

Leveraging New Technology for Effective Digital Marketing Program

Leveraging New Technology for Effective Digital Marketing Program

Fred Diaz, SVP, Nissan Sales and Marketing and Operations, U.S., Nissan North America

To Be at Zero Distance to Customers

Ravi Kumar, EVP & Chief Delivery Officer, Infosys

To Be at Zero Distance to Customers

Innovators who make our jaws drop with their brilliance are often able to see connections that others miss. They ask the right questions; are keen observers of behavior; they constantly experiment with ideas.

You're the Frog and Automation is about to Boil You

Joe Fuller, VP & CIO, Dominion Enterprises

You're the Frog and Automation is about to Boil You

In an old parable a frog is placed in tepid water whose temperature is gradually and slowly raised to the boiling point. As the water gets warmer, instead of recognizing peril, the frog falls into a calm stupor and is boiled to death.

Facilitating Health Care with Advanced Marketing Solutions

Robert Sahadevan, Enterprise VP Consumer Marketing and Data, Humana

Facilitating Health Care with Advanced Marketing Solutions

Every industry can benefit from the technological capabilities that are emerging. In health care, it’s just starting.

Customer Experience for Mobile is More Important to Your Business Than You Might Think

Ashish Toshniwal, CEO, Y Media Labs

Customer Experience for Mobile is More Important to Your Business Than You Might Think

Before we dive into the nitty gritty world of Hybrid vs. Native Mobile Apps, there’s one aspect of mobile that you should be aware of. Mobile Phones are very personal devices.

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