It’s no secret that a positive customer experience is paramount to a company’s success. If customers are not satisfied with the product, service and support they receive, they will take their business elsewhere.

When The Cosmopolitan of Las Vegas opened in December of 2010, it set out to offer surprises around every corner: art in the parking garage, sexy silhouettes moving inside the lobby’s digital pillars, oven-fresh pizza down a secret hallway, caviar ta

In the current age of mobile-first-everything, the old approach of building a good enough desktop site and treating the mobile experience as an afterthought is long gone.

The only two things in this world that are consistent are death and change.

The technology, known as computer vision, is increasing quality, driving efficiency, cutting waste and saving money at the same time that it is improving the consumer experience, driving purchases and capturing revenue opportunities for brands.

The supply and access to information has never been greater. We live in a world where almost everything has the potential to provide data about its current state of existence.