Dec 2 - 3, 2020, New York,
In a year when connecting with others was put on the back burner, marketing analytics, data science, and insights teams stepped up to the plate to ensure continued engagements with their customers. Through personalization, ongoing touch points, and the earned trust of suppliers, the customer voice was elevated, and positive impact was delivered across organizations.Data Matters. The MADS always focuses on core principles: Best practices for ensuring synergy between data science and analytics; hacks to ensure a data-driven mindset is embedded into your organizational culture, and proven strategies for enhancing the value of impact in the overall organization.
Nov 17 - 18, 2020, San Diego, CA
At the Customer Service Summit 2020, our mission is to give you the tools and strategies to achieve effortless resolution, drive new extremes of efficiency and deliver the ultimate customer experience. That’s why we’ve gathered those leading customer support, experience and digital customer care from the world’s most influential brands. A community of trailblazers, defining a new standard for service and care.
Nov 5 - 6, 2020, San Diego, CA
As marketers, we have all had to cancel campaigns and adapt our messaging, but these reactive adjustments will not be the defining trait of those that come out of this crisis as industry leaders. Rather, it will be those who have moved into a proactive mind-set and rode the innovation wave, listening to new customer expectations and focusing on the purpose behind their brand. Which will you be?
Sep 22 - 22, 2020, London, UK
The first annual Brand Marketing Summit forum focuses on the latest and best brand marketing strategies. The forum will be held on 22nd of September in central London, featuring keynote addresses, inspiring case-studies, panel discussions and round-tables all aimed at learning and sharing best practices to improve the way companies drive business success through effective brand marketing.
Aug 24 - 28, 2020, Las Vegas, NV
Started in 1999 as Call Center Week, CCW is the world’s largest customer contact event series. With the balance of conference and expo, CCW is the place where customer care, CX, and contact center leaders come together. In 2018 we introduced our new look as Customer Contact Week. The Customer Management Practice, a division of IQPC, is the Analyst, Advisor, and Industry Network that supports all components of customer interactions. We enable better navigation of the continually changing customer management sector by keeping professionals informed on the latest industry trends, drivers, and evolving initiatives through our extensive market research, reporting, and unparalleled events.
Jul 28 - 30, 2020, San Francisco, CA
It is more important than ever for the Analytics and Data Science communities to connect with one another, strategize and share ideas — All in a safe, responsible way.Connect with the most innovative data and marketing analytics leaders along with forward-thinking solution providers.Our Content focuses on three core principles: Best practices for ensuring synergy between data science and analytics; hacks to ensure a data-driven mindset is embedded into your organizational culture, and proven strategies for enhancing the value of impact in the overall organization.Experience our Collaborative Round tables, Interactive Workshops, Real-World Case Studies and Visionary Keynote Sessions to help you deliver faster and actionable data.
Dec 10 - 11, 2019, San Francisco, CA
Growth Marketing Conference is returning to San Francisco on December 10-11 for their flagship Global Growth Marketing Conference 2019 event! You’ve probably heard of Growth Marketing Conference before, but if this is your first time you’re really in a treat. They host industry-leading speakers from the world’s biggest brands and fastest-growing startups, who will teach you the strategies and tactics that will actually push your growth needle in 2019 and beyond.
Nov 7 - 8, 2019, San Francisco, CA
The Open Mobile & Digital Experience Summit brings together Chief Digital, Product, Marketing officers from America’s most powerful and innovative brands to shape how we can create personalized, seamless and connected digital and mobile experiences that impact and add value to customers daily lives. 2019 will bring together 400+ leaders who are ready to be a part of the same customer engagement conversation.
Oct 2 - 3, 2019, Los Angeles, CA
Over two days, more than 10,000 highly targeted and progressive marketers will flood into the LA Convention Center, eager to equip themselves with the tech and strategies that will transform them into the marketing leaders of tomorrow. This makes the B2B Marketing Expo the perfect place to showcase your revolutionary products and services, and build long-lasting business relationships with the most concentrated and highly relevant audience imaginable!
Jun 3 - 4, 2019, San Diego, CA
The Customer Service Summit West (June 3-4, San Diego) brings together an unrivaled list of senior leaders from the world’s most powerful and innovative brands. Purpose-built to guide you seamlessly into the future of delivering an unforgettable experience, CS West is the ultimate opportunity to ensure your team is exceeding customer expectations.