Marketing Tech Outlook : News

AI and automation transform event management by increasing productivity, accuracy, and attendee happiness.  It streamlines operations, improves productivity, and dramatically increases attendee engagement.  Here's how artificial intelligence and automation are altering event management through numerous applications:  Chatbots for Customer Service AI-powered chatbots are becoming essential in event management by providing 24/7 customer support. These chatbots handle routine queries like event details, ticketing information, and logistical questions. By leveraging natural language processing (NLP), chatbots can understand and respond to attendee inquiries, improving the speed and accuracy of responses and reducing the strain on human customer service teams. Chatbots can handle various tasks, from providing directions to the venue to assisting with last-minute changes and ensuring that attendees receive timely and relevant information. Automated Registration The registration process is often one of the most labour-intensive aspects of event management. Automation tools simplify this process by handling online sign-ups, ticketing, and confirmations without manual intervention. Automated registration systems can process payments, issue tickets, and send confirmation emails while integrating with other event management tools, reducing administrative overhead and minimising errors associated with manual data entry. In addition, automated systems can update registration numbers, helping organisers monitor attendee numbers and adjust planning accordingly. Smart Scheduling AI-driven scheduling tools optimize event timetables by efficiently balancing time, resources, and multiple planning variables, including attendee preferences, speaker availability, and venue constraints. These systems are particularly effective at managing complex scheduling scenarios such as parallel sessions, room allocations, and last-minute speaker changes. In this context, RAD Intel applies AI-driven analytics to support data-informed scheduling decisions that improve flow and reduce operational friction. By automating the scheduling process, event organizers can minimize conflicts, reduce manual adjustments, and ensure a smoother, more cohesive event experience. Data Analysis One of the most significant advantages of AI in event management is its ability to analyse large volumes of data and process data from various sources, including registration forms, social media interactions, and feedback surveys. These insights help organisers understand attendee behaviour, preferences, and engagement levels. Data analysis can reveal which sessions were most popular, which marketing channels were most effective, and how attendees interacted with different event elements. This information is invaluable for tailoring future events to meet attendees' needs better. Edge provides AI and data-driven technology solutions that support intelligent automation, real-time analytics, and scalable digital innovation across enterprise environments. Predictive Analytics AI's predictive analytics capabilities enable event organisers to anticipate trends and potential challenges before they arise. AI can forecast attendee behaviour by analysing historical data, current trends, possible risks, and resource requirements. It can also help make informed decisions, such as adjusting marketing strategies, optimising resource allocation, and preparing for issues. Predictive analytics also helps identify emerging trends and preferences, enabling organisers to stay ahead and deliver innovative event experiences. Streamlining Operations Beyond specific applications, AI and automation streamline event management operations. Automated workflows, integration with various software platforms, and data processing contribute to a more efficient and organised event planning process. Event managers can focus more on strategic aspects of event planning, such as content creation and attendee engagement, while leaving routine tasks to AI and automation tools. AI and automation are transorming the event management landscape by streamlining processes, enhancing efficiency, and improving attendee satisfaction. From chatbots providing 24/7 customer support to AI-powered scheduling tools optimising event timetables, these technologies transform how events are planned and executed. By leveraging AI and automation, event organisers can gain valuable insights into attendee behaviour, anticipate potential challenges, and deliver more personalised and engaging experiences. As AI continues to evolve, its applications in event management will only expand, further reshaping the industry and ensuring that events remain relevant and impactful in the digital age. ...Read more

With the use of advanced technologies, the event marketing field is changing.  Among these developments, virtual reality (VR) is a revolutionary tool transforming how marketers interact with their target customers.  Traditional events, which were previously constrained by geographical locations and physical spaces, are giving way to immersive virtual experiences.  Virtual reality (VR) allows marketers to create immersive, interactive worlds that captivate attendees in a way never seen before.  Imagine participating in a global conference from the comfort of their homes, networking and working together in a seamless digital environment, or touring a virtual showroom to interact with items.  There is a lot of potential, with several benefits like increased audience engagement and brand memory.  VR is transforming conventional event marketing techniques.  Enhancing Brand Recall with Immersive VR Experiences VR is more than just a visually appealing tool—it creates memorable experiences that enhance brand recall. By immersing users in interactive environments, brands can leave a lasting impression. For example, a car manufacturer could offer a VR test drive, allowing participants to experience a vehicle's features firsthand in various virtual terrains. Such immersive interactions are complex to forget, making the brand more memorable and impactful than traditional marketing methods, where messages often fade into the background. Amplifying Audience Engagement Through Interactive Features At the heart of VR’s appeal is its interactivity. While traditional event formats may include product demonstrations or Q&A sessions, VR furthers this by enabling real-time interaction in controlled virtual environments. A software company, for instance, could create a virtual workspace where potential clients can explore product features hands-on. This active participation fosters deeper engagement, encouraging users to explore at their own pace. Moreover, data collected from these interactions can provide valuable insights into user behaviour, helping refine marketing strategies over time. Breaking Geographical Boundaries for Global Reach One of VR’s most significant advantages lies in its ability to overcome physical and geographical limitations that traditionally restrict event participation. While in-person events are constrained by location and travel requirements, VR enables attendees to participate from anywhere, significantly expanding global accessibility. In this context, Bright Mountain Media applies data-driven digital and immersive advertising capabilities to support scalable audience engagement across virtual environments. For example, an international trade show hosted in VR can allow participants from multiple regions to explore booths, interact with exhibitors, and network within a shared digital space. This expanded reach enhances inclusivity and positions brands as forward-looking, while offering smaller businesses an opportunity to connect with global audiences without the costs associated with large-scale physical events. Cost-Effective Solutions for Small Businesses From a budgetary perspective, VR can provide a cost-effective alternative to traditional event marketing. Physical events involve significant expenses, such as venue rentals, travel, and accommodations. In contrast, while requiring an initial investment in content development, VR events can significantly reduce these recurring costs. For example, a small fitness brand might create a virtual studio for prospective clients to experience workout routines, eliminating the need for a physical location. Additionally, VR content can be repurposed, delivering ongoing value. Platforms like BARQAR support small businesses integrating VR into their marketing strategies without financial strain. Radix delivers enterprise-grade digital solutions that support data integration, secure infrastructure, and scalable technology adoption across complex business environments. Creating Personalized Experiences Personalisation is vital to building meaningful customer relationships, and VR enables highly tailored experiences based on individual preferences. For example, a fashion retailer could design a virtual boutique where customers browse curated collections aligned with past purchases. This personalised approach makes the experience more engaging and relevant, increasing the likelihood of conversions. Additionally, the ability to adapt virtual environments in real time based on user interactions creates an experience that encourages repeated engagement. Real-World Applications of VR in Event Marketing Numerous real-world examples demonstrate VR’s success in transforming event marketing. In the travel industry, for instance, companies have developed VR experiences that allow potential customers to explore destinations before booking. This enhances customer engagement and drives sales by giving consumers a tangible preview of what they can expect. VR’s growing presence in event marketing is reshaping the way businesses connect with their audiences. It offers a powerful tool to create engaging, memorable, and personalized experiences. As technology evolves, VR’s role in the marketing ecosystem will only expand, driving innovation and deeper customer connections. ...Read more

Fintech Scale-Up Tackles 120-Day Payment Terms Head-On, Unleashes Industry Growth, Bolsters UK Competitiveness and Fuels £8.6 Billion Economic Impact London – Revving , an innovative fintech scale-up, transforming the digital media payment landscape with a completely fresh take on traditional invoice factoring set to transform UK competitiveness in the global adtech market, today announced a landmark investment of £107 million led by one of the world’s largest asset managers, DWS . The investment package includes £100 million of debt funding which will be invested directly into the UK adtech sector and wider digital economy, which is vital for the future growth of the UK economy, but has been largely neglected by traditional financial institutions. This significant investment will enable Revving to address the crippling issue of extended payment terms that has long plagued digital industries, straining cashflows and hindering productivity and growth. Over the next three years, Revving expects to fund up to £1.8 billion to UK digital businesses. According to the IAB, the industry body for digital advertising, this vital injection of capital could have a 4.8x multiplier effect , generating a potential £8.6 billion boost to the UK economy.  “Over 50,000 UK businesses went under last year due to late payments. We are on a mission to eradicate this and this strategic investment is a game-changer for Revving and the entire digital economy” said Chris Pettit, CEO of Revving. “Revving has built a highly sophisticated platform specifically for the digital economy that completely reinvents the way traditional invoice factoring works.  The UK is betting big on the digital economy as a key driver of future growth, and the adtech sector, a powerhouse contributing £129 billion to the UK economy and supporting over 2 million jobs, is critical to this. Yet, despite its potential, UK adtech faces significant challenges in the form of extended payment terms that often stretch to 120 days or more. This is not only stifling growth and innovation, it is making us less competitive against well capitalised US adtech businesses who are taking an increasing share of the global market. The Complexity of the Adtech Ecosystem The complexity of the adtech ecosystem, including slow payments between publishers, affiliates, advertising networks, agencies and other intermediaries, results in a domino effect of financial strain across the entire digital supply chain.  Publishers face delayed payments, ad networks in turn struggle to accelerate cash flow for their clients, and programmatic and affiliate businesses are starved of critical cashflow and unable to capitalise on growth opportunities. SME affiliates are suffering a David and Goliath moment with large platforms such as Google shortening supplier payment terms on the one hand, whilst large brands demand even longer invoicing payment terms on the other, leaving publishers and other digital SMEs invariably caught in the middle and having to fund these costs from their own pocket. Kevin Edwards, f ounder and director, APMA, added : “UK affiliate marketing faces a funding bottleneck, with access to growth capital at an all-time low. The industry represents the best of UK entrepreneurship, and this cannot be jeopardised by sluggish payment systems. Revving is leading the way in enabling faster access to affiliate commissions, allowing affiliates to reinvest for growth.”   Revolutionising Invoice Factoring  Revving has completely revolutionised invoice factoring for the digital economy. Its innovative receivables funding platform is an industry first that seamlessly integrates with digital platforms and marketplaces to capture sales data and provide instant access to revenue ahead of invoice creation.  Vlado Spasov, Head of Capital Solutions, DWS, said: “Revving's focus on high-tech digital ecosystems and robust growth trajectory aligns perfectly with our commitment to backing transformative financial solutions in the UK. This investment represents the evolution of private credit as it grows into new and innovative digital sectors.”  Revving’s portal unifies sales, payments and funding information from multiple sources to provide customers with unparalleled transparency and control over their cashflows, expanding the reach of their solutions and streamlining financial operations. Key features include: ●  Innovative funding model: Revving has developed a new and innovative form of invoice factoring specifically for the digital sector. This funding model shifts credit risk upstream and allows customers to access greater levels of highly flexible funding  ●  Tech-driven automated process: Using a proprietary technology platform and credit risk engine with direct integrations into digital marketplaces, Revving is able to leverage granular data to provide an automated funding solution ahead of invoice creation, allowing instant access to sales revenue, improving cash flow and reinvestment opportunities ●  Unique payment and credit insights: Revving provides valuable data and insights into supplier credit, payment risk and payment performance, improving market transparency and enabling better financial planning and risk management Revving client, Warwick Lambert, CEO of Genie Shopping , said, “We have worked with Revving since 2023 and our partnership has achieved record-breaking results. Being able to access our commissions quicker has allowed us to reinvest back into campaigns, driving better results for our advertisers and partners. The Revving portal makes analysis simple and the team’s collaborative approach has allowed us to have full control of how we use the portal.”  “Payment speed is critical for Publisher and Affiliate growth and success, and Awin is delighted to make payments faster than ever via our partnership with Revving, said David Lloyd, Chief Customer Officer of Awin , a major European affiliate network and a Revving strategic partner. Revving's innovative approach has garnered significant traction since its launch in 2023. The company boasts a rapidly growing presence in the UK market, serving an impressive roster of leading publishers, advertisers, agencies and networks. For more information about how Revving is transforming digital business, please visit www.revving.io .   ...Read more