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Intuit Research to Join Alida's Partner Network

Martech Outlook | Wednesday, July 28, 2021

Alida will work with Intuit Research to assist its sustained growth in capturing the voice of its consumers in the financial services, technology, media, consumer packaged goods, and healthcare industries.

FREMONT, CA: Alida (formerly Vision Critical), the world’s first CXM and Insights Platform, recently announced that Intuit Research, a diverse group of researchers, will join its Partner Network to deliver elevated Customer Experience (CX) and insights to organizations in Singapore, Hong Kong, and the Asia Pacific region.

“We are excited to partner with Alida. Alidas deep experience and leading-edge platforms complement our insights expertise and enable us to expand the services we offer to our clients,” said Thomas Isaac, Co-founder at Intuit Research. “We are keen to offer Insights Communities pioneered by Alida. With Arthur Tam, who previously headed Customer Experience research at IPSOS Hong Kong, joining us recently, our plans to increase our focus in this area can benefit enormously from Alidas specialization and growing range of tools in Customer Experience research and management.”

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“Our combined strengths state-of-the-art technology from Alida and action-focused customer insights from Intuit will no doubt serve our many clients more effectively and efficiently, bringing growth through optimal CX,” added Tam.

Alida will work with Intuit Research to assist its sustained growth in capturing the voice of its consumers in the financial services, technology, media, consumer packaged goods, and healthcare industries. Brands may use Alida’s CXM and Insights Platform to turn consumer truths into actions that improve customer experience, speed innovation, increase revenue, and reduce decision risk. Alida and Intuit Research will give actionable insights to help organizations develop long-lasting and meaningful relationships with their customers, united by a love for understanding people.

“We are thrilled to be expanding our network in Asia by embarking on a new partnership journey with Intuit Research and their world class team of consultants and delivery expertise. They have an exceptional team who consistently meet the needs of their customers through delivering high quality and best-in-class solutions,” said Steven Medeiros, SVP and General Manager, APAC, Alida. “We look forward to partnering together to help brands optimize the power of CXM and continue adding its endless value to organizations across Asia.”

By delivering the tools, enablement, and expert support needed to turn clients’ truth into action; the Alida Partner Network supports growth for businesses of all sizes. Partners trust Alida’s software to help them deliver significant insights and a competitive advantage for their clients as the global authority in developing engaged and online communities for ongoing customer feedback.

“Intuit Research is an excellent addition to the Alida Partner Network, their extensive expertise in consulting and market research along with Alida solutions ensure customers benefit from deep and broad insights,” said Gary Smith, SVP Channel and Partner Alliances, Alida.

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