Friendemic and CARFAX Enters into New Partnership

Martech Outlook | Tuesday, September 29, 2020

The latest partnership of Friendemic and CARFAX reviews will make it even easier for users of Friendemic to respond to positive and negative reviews from within the Reputation Accelerator dashboard.

FREMONT, CA: Friendemic, provider of the only online reputation solution developed specifically for the needs of the automotive industry, announces integration with CARFAX reviews into their leading Reputation Accelerator solution. The integration of CARFAX reviews will make it easier for users of Friendemic to respond to both positive and negative reviews from within the Reputation Accelerator dashboard and include these actions within their reports. The acquiring of CARFAX reviews into Friendemic's platform will bring a new degree of awareness and engagement to dealership management.

With one of the rapid growing bases of sales and service reviews, CARFAX is a trusted leader for shoppers searching to find their next vehicle. Friendemic is excited to add CARFAX reviews to the growing arsenal of reputation tools it offers to dealer clients.

Friendemic provides the most comprehensive social and reputation technology for car dealers, putting together tools that allow dealers to monitor and grow online reviews, collect and publish social media content, and communicate to shoppers and owners using 1:1 video. With more than 60 percent of customers using dealership reviews to decide which dealership will get their business, Friendemic's reputation platform is helping dealers solicit and respond to reviews along with bringing additional shoppers into dealership doors. Friendemic's new integration with CARFAX will now help dealerships continue to manage reputation with their online customer through yet another platform with their software. 

Friendemic focuses on digital communication and reputation management tools for many of the world's leading automotive brands, retail-level dealer groups, and individual dealerships. Its software applications are created exclusively for the automotive industry, with specific applications to help a dealership's one-to-one and one-to-all communication with shoppers and owners. The company's intuitive mobile applications optimize and bolster communication between dealership personnel and consumers, while management dashboards offer transparency and access to communication shared within the applications.

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