Guide to a Marketer's Future
Marketingtechoutlook >> news
Enhancing Customer Experience through AI
Marketingtechoutlook >> cxoinsights
Jason Maynard, VP, and GM at Zendesk Guide and Data ProductsAI and the Evolution of Customer Experience Management (CEM) About 10 years ago, all business communications were done through email. Then, with the emergence of social channels such as Facebook and Twitter, it became progressively essential...